GE establishes Customer Experience Center in Germany

GE Additive is establishing a “Customer Experience Center” in Munich, Germany – the first of several GE Additive centers planned worldwide to accelerate the use of additive manufacturing.

The Munich center will allow current and potential customers to experience first-hand designing and producing components using additive manufacturing.

GE’s Munich center will augment the customer training and support centers within both Arcam and Concept Laser facilities.

At the Munich customer center, the additive machines will be enhanced by GE’s cloud-based Predix operating platform to enable industrial-scale analytics and GE Edge devices, which provide real-time control and monitoring. Customers will benefit from hands-on training and instruction at the facility, covering additive design, machine operations and support.

GE’s GRC in Munich has been involved in additive research for several years.It recently took delivery of three Concept Laser and two Arcam machines, and is producing additive parts. GRC will work closely with the neighboring Customer Experience Center in the education and demonstration process.